What kind of Payments do you accept?
How come there are two different logos on the pictures of your products?
Are you the same as beadcreations06.tripod.com/?
How long will it take to receive my order?
What materials do you use to create your jewelry?
Liability Question?
What is your method of Shipping?
Do You ship to Canada or Australia?
How much will my order cost to ship to me?
Do you Collect Sale Tax?
Privacy Policy
Return/Warranties
My order will not go through what can I do?
How do I know what size to purchase?
Q: What kind of Payments do you accept?
What kind of Payments do you accept?
A:
Visa, MC, American Express, Discover, Paypal
Q: How come there are two different logos on the pictures of your products?
How come there are two different logos on the pictures of your products?
A:
I started with the name "Bead Creations" in 2006, at the end of 2007 I changed the name to Bead Creations International, LLC. So yes, we are the same company.
Q: Are you the same as beadcreations06.tripod.com/?
Are you the same as beadcreations06.tripod.com/?
A:
Yes, we are this was my first website and have kept it open until I can get all of my products transfered over to this site.
Q: How long will it take to receive my order?
How long will it take to receive my order?
A:
All of our jewelry is especially made for you. We do not keep our products “in stock.” You can expect to have your purchase shipped to you within 1 week or sooner. If you are in a rush, please let us know and we will do everything we can to get your order out with in a few days. Please allow extra time during Mother's Day and Christmas.
Our Hand Stamped Jewelry will ship with in 1-2 weeks or sooner depending on our work load. Orders around Mother's Day (April & May) and Christmas (November & December) will take longer more like 2-4 weeks. Please check our main page for date deadlines. We are working and stamping daily so we are usually getting it to you sooner than what we state. There is a "Rush" option on these for an extra $15 but that is only good up to a certain date before Christmas and Mothers Day. If it is around a holiday you can always contact us on the shipping time. We try our best to get the orders out as fast as possible around Mother's Day and Christmas. Check out Main page for shipping time during busy seasons.
Q: What materials do you use to create your jewelry?
What materials do you use to create your jewelry?
A:
We only use Genuine Swarovski® Austrian Crystal,Swarovski® Pearls, Sterling Silver beads, charms, clasps, unless noted otherwise. We make our jewelry with Soft Flex Dia .19in -Test Strength 26lbs wire and make them very sturdy.
Q: Liability Question?
Liability Question?
A:
All bracelets contain small parts that could potentially be a choking hazard. Bead Creations International, LLC is NOT responsible should this situation occur. Please watch your children while they have this jewelry on. I make my jewelry with Soft Flex Dia .19in -Test Strength 26lbs wire and make them very sturdy. By purchasing this Jewelry from my site you agree to hold Bead Creations International, LLC harmless from any accidents that may occur from not watching your children when wearing something I made.
Q: What is your method of Shipping?
What is your method of Shipping?
A:
We ship all of our orders USPS 1st Class unless you upgrade to Priority or Over Night Shipping. International Shipping: Right now we do not ship International only in the Continental United States. We do ship to Canada and Australia.
Q: Do You ship to Canada or Australia?
Do You ship to Canada or Australia?
A:
Yes, we will ship to Canada and Australia. You will need to go to this link: http://beadcreationsinternational.com/store/WsDefault.asp?Cat=ShippingOptions/Insurance and click on "Shipping to Canada or Australia " and add an additional $1 for shipping (most of the Hand Stamped Necklaces have the additional $1 under "Extra's" if so then you do not need to go to the previous link under Shipping and Insurance it is only one or the other). These orders might take a little longer to get out. I normally print all my shipping label from my computer, for these I will have to go to the post office and have them mail it out.
Q: How much will my order cost to ship to me?
How much will my order cost to ship to me?
A:
We only charge $3.95 for any size order and will send it 1st class. If your order is over $50.00 I suggest you purchase insurance on your package look under Shipping Options/Insurance (at the bottom under the Shopping category). Bead Creations International is not responsible for lost packages. We do have tracking on all packages.
Q: Do you Collect Sale Tax?
Do you Collect Sale Tax?
A:
9.05% sales tax will be added to your purchase total if you reside in Arizona State.
Q: Privacy Policy
Privacy Policy
A:
We respect your privacy, and that we are committed to providing you with the safest, most secure shopping experience possible. We guarantee that any and all information provided to us will be treated respectfully and stored securely. You can feel confident that Bead Creations International, LLC will never share any of your personal information with third parties.
Q: Return/Warranties
Return/Warranties
A:
Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. As with most stores, we do not accept returns on personalized items. Your order is made to your specifications and cannot be resold to someone else if it is returned. Since these are custom orders, we will not be able to give you cash back.
30 Day from Date of Purchase on Bracelets or anything that is not stamped:
We work hard to provide and use the best quality available. Before any of our custom/personalized pieces are shipped we inspect it for quality and craftmanship. However, if your custom jewelry piece was made incorrectly (not to your specifications) or has a defect (in manufacturing) we will be happy to replace it at no charge. Please notify us immediately for further instructions. We will refund your shipping charges or send you a label so you can send your items back to us.
If Issues Arise After 30 Days: This would be considered wear & tear. We would be happy to repair your jewelry piece if needed. Please contact us for estimate.
Stamped Necklaces/Bracelets/Keychains:
What if my chain breaks? We will replace your chain with in two days of delivery date (2 days), we will want the chain returned back to us. If the chain breaks after 2 days then it is your responsibility to purchase another one (we have sold thousands of these and they do not break easy). These are not normal thick chains they are very delicate and will last if you are not rough on them. If you tend to be rough on your chains then I suggest you contact me for other chain options.
What if I purchased this for a gift and did not give it to them until after the 2 days and the chain breaks?
It is still your responsiblility to purchase another one. These are not meant to break unless there is a force that is put on them. We have sold hundreds of these chains and have had very few break.
If there is a problem with your necklace/bracelet/keychain when you receive it you have to let us know with in 7 days of the shipping date or there will be a charge to fix your necklace and make it right. We will replace your necklace or fix what ever is wrong to make it right but you have to let us know right away. All order that have misspelled names (our mistake) must be sent back to us with in 30 days of receiving it to get it replaced for FREE if they are not returned to us with in the 30 days of your receiving this we will charge you for replacing this. Silver prices are going up daily and it will cost us a lot more to replace this if it is not sent back right away. We will pay for shipping back to us if it was our fault. Repairs that come back to us after 30 days will not be shipped back in November, December, April or May these are our busiest months.
What if I get my necklace scratched? We do offer a service to fix these if something happened to your necklace and it got scratched. It would be on a case by case thing to see if we could even fix it. Contact us for prices.
What if I order a necklace and change my mind? It all depends on where in the process your necklace is at if we will refund your payment or not. If you order a necklace on a Saturday and my husband is stamping that day he might start on your necklace with in an hour of ordering or he may not get to it until a few days to a week later depending on how busy we are. If you want a refund after 24 hours and we have not started on your necklace there will be a 10% processing fee not refunded back to you. If you want to cancel your order from 24-73 hours and your necklace was not started there will be a 20% processing fee not refunded back to you. There will be NO refunds after 3 days or 72 hours of purchase. We will issue a store credit though. It is your responsibility to read our main page and sometimes posted on other pages on our site as to when you order is expected to ship.
If we have already started on your necklace then we can not refund your money and your order will be shipped to you.
Clearance Items: Are all sold as is.
Q: My order will not go through what can I do?
My order will not go through what can I do?
A:
If you are using Internet Explorer, go to "tools" then "internet options" then "privacy" "sites" type in http://www.beadcreationsinternational.com then click "allow". This will fix the problem if it is a result of blocked cookies.
If that does not fix your problem then please contact me and I will take a phone order.
Q: How do I know what size to purchase?
How do I know what size to purchase?
A:
Children's Bracelet Sizing Guideline
Newborn ~ 4" 0-6 months
X-Small ~ 4.5" 6-12 months
Small ~ 5" 12-24 months
Medium ~ 5.5" 2-5 years
Large ~ 6" 6-8 years
X-Large ~ 6.5" 8-12 years
Every child is different and above chart is used for a guide line (We have found these sizes tend to run a little large). Please keep in mind body stature. I highly recommend measuring a child's wrist for a proper fit. Measure the wrist just below the wrist bone with a flexible tape measure. This is the actual wrist size.
Necklace Guidelines
Slim people or teens usually wear a 15”
The average size is 16”
Fuller figured women opt for an 18"
Two strands look terrific together. You might combine 15" and 18" or a 16" and 18"
When wearing several strands together, a nice combination would be 16", 18" and a 20" for example. This is afasionable look and great gift idea.
Young girls love Necklaces and 14" is the average size. Some very young or very slender girls might wear a 13". If you are looking for room to grow, then I recomend a 15".
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